Legal

Privacy Policy

Effective Date: April 4, 2026

At JanamPatri (“Platform,” “we,” “us,” or “our”), operated by ArthIQ Labs LLC, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, book consultations, or interact with our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Platform.

1. Information We Collect

We collect information you provide directly to us, as well as information we gather automatically when you use the Platform. This includes:

Account Information

When you create an account, we collect your name, email address, phone number (if provided), password, and profile preferences.

Birth Chart Data

For astrological readings and consultation purposes, we collect your date of birth, time of birth, and place of birth. This information is used to generate your birth chart and facilitate consultations with astrologers.

Booking and Transaction Information

When you book a consultation, we collect details about the booking, including dates, times, selected astrologer, and consultation type. Payment information is processed through Stripe and is not stored directly on our servers.

Calendar and Scheduling Data

If you authorize us to access your Google Calendar, we collect information about your calendar availability and events solely to coordinate scheduling and send meeting links.

Communication Data

We may collect messages, feedback, and communications you send through the Platform, including consultation notes and support inquiries.

Device and Usage Information

We automatically collect information about your device (type, operating system, browser type) and how you interact with the Platform (pages visited, time spent, clicks, referral source). This information helps us understand user behavior and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, deliver, and improve our services, including booking consultations and connecting you with astrologers;
To send booking confirmations, reminders, and follow-up communications;
To facilitate payments and process transactions securely through Stripe;
To generate your astrological birth chart and provide personalized services;
To respond to your inquiries, support requests, and communications;
To customize and improve your experience on the Platform;
To send marketing and promotional emails (which you can opt out of at any time);
To comply with legal obligations and enforce our Terms of Use;
To prevent fraud, abuse, and other illegal activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

With Astrologers

When you book a consultation, we share your name and birth details with the astrologer you have selected, solely to provide the consultation service. Astrologers are bound by confidentiality agreements.

Payment Processing

Payment information is processed by Stripe, our PCI-compliant payment processor. We do not store full credit card details on our servers. Your payment information is handled according to Stripe's privacy policies.

Legal Compliance

We may disclose your information if required by law, court order, government request, or to protect our legal rights or the rights of others.

Service Providers

We may share information with trusted service providers who assist us in operating the Platform, such as email providers, analytics services, and hosting providers. These providers are contractually obligated to protect your information.

We never sell your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as your account is active and as needed to provide our services. Your account information, booking history, and birth chart data are retained while your account is active.

If you wish to delete your account and associated personal information, you may request deletion by contacting us at info@janampatri.net. Please note that some information may be retained for legal compliance, fraud prevention, or to fulfill contractual obligations.

After account deletion, certain anonymized or aggregated data may be retained for analytics and service improvement purposes, but it will not be linked to your identity.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Correct

You can request that we correct, update, or amend inaccurate personal information.

Right to Delete

You have the right to request deletion of your account and associated personal information, subject to legal or contractual obligations.

Right to Opt Out

You can opt out of marketing communications and promotional emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@janampatri.net with details of your request. We will respond within thirty (30) days.

6. Cookies and Tracking

Our Platform uses session cookies to authenticate users and maintain your login state. These cookies are essential for the functioning of the Platform and cannot be disabled without impacting functionality.

We do not use third-party tracking cookies or analytics trackers that identify you personally. We may use aggregate analytics to understand how users interact with our Platform, but this data is not linked to your identity.

You can control cookie settings through your browser preferences. However, disabling essential session cookies may prevent you from logging in and accessing your account.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept that you transmit information to our Platform at your own risk.

8. Third-Party Links

Our Platform may contain links to third-party websites and services, including social media platforms. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

9. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child, please contact us immediately at info@janampatri.net.

10. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country of origin. By using the Platform, you consent to the transfer of your information to countries outside your country of residence, which may include the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated by updating the “Effective Date” at the top of this page. Your continued use of the Platform following any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ArthIQ Labs LLC

Operating platform: JanamPatri (janampatri.net)

Email: info@janampatri.net